Antonic Platform Guide
Analytics
Track the performance of your bot and agents for each channel with all the critical data and necessary parameters. Measure, Analyze and Improve!
Flow Builder
Build scripts and flows in a highly intuitive visual way with Antonic's easy-to-use yet powerful visual flow builder to build complex use cases with ease.
User Profiles
Get to know all the users who have communicated with the bot from all the channels. Obtain necessary user profile details and chat transcript for each user.
Live Chat
Get seamless agent handoff for bots to instantly switch to the live agent for complex queries. Get agent assist features to power up the support team's productivity.
Campaign
Engage, Re-engage and win customers with bulk messages. Proactively share updates to increase brand reach with campaigns.
Custom Settings
From the look and feel of the chatbot widget to Live Chat configurations, these custom settings match all your business requirements.
